You can use the “Check delivery time” button to see the actual availability and delivery time on the product page.

Articles that are in the "Wind Lounge base" are in stock, will be dispatched on the day of the order (by 2 p.m.) and are in 1-3 working days with you.

Articles that are in "External warehouse" lie, have a slightly longer delivery time 3-9 working days. In some cases, products can be shipped to you directly from the retailer.

We offer additional Express shipping with delivery by 12:00 p.m on the next working day. The shipping costs for this service are calculated individually. The prerequisite is that the order has been received by us by 9:00 a.m. and the item is in the "Wind Lounge Base" is in stock.

We ship insured with DHL and DPD.
Larger packages and bulky items are shipped with UPS, FedEx, TNT or a freight forwarder.

After ordering, you will of course receive your tracking by email.

You can see the actual availability on the product page using the “Check delivery time” button.

Articles that are in the "Wind Lounge base" are in stock dispatched on the day of the order (by 2 p.m.). Delivery across Europe takes approximately 3-7 working days. Worldwide it is 5-20 working days, depending on the destination country.

Articles that are in "External warehouse" lie, have a slightly longer delivery time. Delivery across Europe takes approximately 3-12 working days. Worldwide it is 5-20 working days, depending on the destination country.

In some cases, products can also be sent to you directly from the retailer.

We also offer Europe-wide Express shipping on. The shipping costs and delivery times for this service are calculated individually. The prerequisite is that the order has been received by us by 9:00 a.m. and the item is in the "Wind Lounge Base" is in stock.

For customers outside the EU, we offer a VAT refund upon request.

We ship insured with DHL and DPD.
Larger packages and bulky items are shipped with UPS, FedEx, TNT or a freight forwarder.

For orders shipped to countries outside the European Union, we offer a refund of German VAT. Any fees incurred for a required export declaration will be deducted from the refund amount.

If you would like a VAT refund, please contact us by email after completing your order or leave a corresponding note (“VAT refund”) in the comments field during checkout.

Please select the payment method “Purchase on account”, as other payment methods may incur non-refundable transaction fees. In this case, we reserve the right to withhold this from the refund amount.